Privacy Policy - SnapPrice AI

Effective date: 2026-10-01

1) Who we are

This Privacy Policy explains how SnapPrice AI ("SnapPrice AI", "we", "us", "our") collects, uses, and shares information when you use our mobile application (the "App") and related services.

2) What the App does

SnapPrice AI lets you take or upload a photo of an item and receive an estimated resale price range. You may also enter details (e.g., model, year, CPU, RAM, storage) to improve the estimate.

3) Information we collect

A. Photos and item information you provide

  • Images you take in the App or upload from your photo library.
  • Item details you enter or confirm (category, brand, model, condition notes, specs, etc.).

B. Device and usage information (typically collected automatically)

  • App activity (screens viewed, feature usage, timestamps, interactions).
  • Device data (device model, OS version, language, approximate region inferred from device settings).
  • Diagnostics (crash logs, performance data, error events).

C. Identifiers (only if enabled in your build)

Advertising identifiers (e.g., IDFA) and related data if you show ads or measure ad performance.

Analytics identifiers used to understand usage and improve reliability.

D. Support communications

If you contact support, we collect the information you send (email address, message content, and any attachments).

E. Account and purchase information (paid features)

  • An anonymous account identifier, created automatically the first time you open the App, used to keep track of your purchases and remaining scans. It is not linked to your name or contact details unless you choose to sign in.
  • If you choose to sign in with Apple or Google: the account identifier and, if provided, the email address from that sign-in. With Sign in with Apple you can hide your email address.
  • Purchase information: which subscription or scan pack you bought, its status and dates, and how many scans you have used. Payment details (card numbers, billing address) are handled by Apple or Google and are never shared with us.

4) How we use information

We use information to:

  • Provide the core service (analyze item photos + details and return a price estimate).
  • Improve accuracy and user experience (debugging, model/product improvements, UX refinement).
  • Maintain security, prevent abuse, and protect our systems.
  • Provide customer support and respond to requests.
  • Comply with legal obligations and enforce policies.

5) How image analysis works

To generate an estimate, your image and relevant item details may be processed by our systems and/or by service providers that perform image analysis or AI inference on our behalf. We use this processing only to provide and improve the service.

If we offer an in-app option to allow your photos to be used to improve the service, we will use them only if you opt in, and you can withdraw consent by [describe method].

6) Sharing of information

We may share information with:

  • Service providers that help us run the App (cloud hosting, databases, image processing / AI inference, analytics, crash reporting, customer support tools). They process data only under our instructions.
  • Advertising partners (only if you display ads) to show ads, measure performance, and prevent fraud.
  • Legal and safety: if required by law or to protect rights, safety, and security (including investigating fraud/abuse).
  • Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets.
  • Payment and account services: Apple (App Store) and Google (Google Play) process payments; RevenueCat manages subscription and purchase status on our behalf; Google Firebase provides sign-in and stores your scan usage counters.

We do not sell your personal information in exchange for money. If "sale" is defined broadly under certain laws, we provide choices described below.

7) Data retention

We keep information only as long as needed for the purposes described above, then delete or anonymize it.

Uploaded images: not stored by us. A photo is sent to our AI provider (Google Gemini) only to produce the estimate.

Item details / estimate results: kept as anonymous price cache entries (the item and its estimated price, not linked to you), reused for up to 7 days, or 30 days for market price averages, so repeated searches are faster.

Diagnostics (crash/performance): retained for up to 90 days.

Account and purchase data: kept while your account exists. You can delete your account at any time in the App (Settings, SnapPrice Pro, Delete account), which deletes your sign-in and any unused scans. Records Apple, Google and RevenueCat need for tax, accounting or refunds may be kept by them under their own policies.

8) Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your choices

  • You can choose not to provide certain details, but estimates may be less accurate.
  • You can revoke photo permissions in your device settings and use gallery upload instead (or vice versa).
  • If ads/analytics are used, you may have platform-level controls (iOS settings) to limit tracking.
  • Signing in is optional. If you sign in, you can delete your account from within the App at any time.

10) Legal bases (EEA/UK - GDPR)

If you are in the EEA/UK, we process personal data under these bases:

  • Performance of a contract: providing the estimate and App functionality.
  • Legitimate interests: improving reliability, preventing fraud, securing the service, analytics that do not override your rights.
  • Consent: where required (e.g., certain analytics, optional improvement use, or tracking/ads, depending on configuration).
  • Legal obligation: compliance with applicable laws.

11) Your rights (EEA/UK)

You may have rights to: access, correct, delete, restrict, object, portability, and withdraw consent. You can also lodge a complaint with your local data protection authority.

12) California privacy notice

If you are a California resident, you may have rights to know, delete, and opt out of certain "sharing"/"sale" as defined by California law. We do not sell personal information for money. If we use advertising partners that may be considered "sharing" for cross-context behavioral advertising, you can opt out via [in-app setting / support email / platform controls].

13) Children's privacy

The App is not intended for children under 13 (or under 16 where required). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

14) International transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers (e.g., standard contractual clauses).

15) Third-party services

The App may rely on third-party services (e.g., analytics, crash reporting, AI inference, ads). Those providers process data on our behalf under agreements and may have their own privacy practices for data they control.

16) Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the effective date above.

17) Contact

Email: info@pixelvisionagency.com

If you are contacting us about an iOS purchase or App distribution via Apple, note that Apple may also process certain information independently under its own policies.

info@pixelvisionagency.com